Finance Minister Michael O’Brien, in his speech at a public sector High Performance Framework seminar in May 2012, discussed how LEAN Thinking could help maximise customer value while minimising inefficient practices in the Public Service.

Applying LEAN in professional and administrative environments has its challenges. Government services are not like production lines – instead they are complex, non-linear, and have many and diverse stakeholders. Value doesn’t always equate to money in the till.

 In this year’s LEAN in Public Service Seminar the Australian Continuous Improvement Group (ACIG)’s LEAN experts will share their professional insights in new and innovative advances in applying LEAN to government agencies and departments.

Using practical case studies, ACIG’s experts will:

• Redefine LEAN concepts value and waste to make them apply better to Government Services
• Show how the LEAN model can be transferred to everyday operations in the Public Service
• Present a descriptive roadmap approach that structures improvement activities for meaningful and practical outcomes
• Highlight leadership, team and culture insights that are essential for the improvement paradigm to flourish

ACIG’s LEAN in Public Service seminar will provide you with powerful new insights and practical tools to progress continuous improvement initiatives in your organisation.

Cost:

• $495 and includes lunch for the full seminar
• $295 for the half day executive overview

Dates:

• Full seminar: Tuesday, 21 August 2012

• Executive overview: Wednesday 22 August 2012     

Time:

• 8.30am for a 9am start 

Venue:

• Adelaide Pavilion, South Terrace, Adelaide

Bookings can be made through: http://www.acig.com.au/home-3/innovating-lean-in-the-public-service/

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